Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today.
They examined the challenges in detail the businesses face today and offered solutions with real-life use cases. Treating every conversation as conversational intelligence, promoting technological synergies among the solutions, and completing the circle by orchestration were among the key takeaways of this webcast.
Spotify:
https://open.spotify.com/episode/5bvrU1HQNmj76ktTId0YYx?si=e02b83167b12488e
Direct Link:
https://anchor.fm/sestek/episodes/Sestekte-rn-Analizi–Agile-alma-ve-Tasarm-Sreleri-e135g1m
Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.
Read MoreListen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.
Read MoreSestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.
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