Podcasts May 26 · 1 min read

New Truths About Self-Service: Enabling Conversational Intelligence Podcast

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today

New Truths About Self-Service: Enabling Conversational Intelligence Podcast

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today. 

They examined the challenges in detail the businesses face today and offered solutions with real-life use cases. Treating every conversation as conversational intelligence, promoting technological synergies among the solutions, and completing the circle by orchestration were among the key takeaways of this webcast.

 

 

Spotify:
https://open.spotify.com/episode/5bvrU1HQNmj76ktTId0YYx?si=e02b83167b12488e

Direct Link:
https://anchor.fm/sestek/episodes/Sestekte-rn-Analizi–Agile-alma-ve-Tasarm-Sreleri-e135g1m

Keep Exploring
Podcasts
Error · 1 min read
Podcasts

Read More
Helping Contact Centers with 3A’s of Conversational Solutions
Podcasts Sep 26 · 1 min read
Helping Contact Centers with 3A’s of Conversational Solutions

At our latest episode, we are discussing in detail how AI-powered conversational solutions help contact centers to improve performance during times of high call traffic.

Read More
How to Better Serve Customers from Home
Podcasts Apr 26 · 1 min read
How to Better Serve Customers from Home

Our consultancy team leader, Fahrettin, and our technology consultant, Öykü, are giving important insights about quality management (QM) tools for contact centers to help them adapt to this new way of doing business.

Read More

Contact Us

Thank you!

Thank you for your message. We’ll contact you soon.