All Blog Posts

How do machines learn to speak like us? Dive into the world of phonetics, spectrograms, and AI training to discover the science behind talking machines.

Learn how Agentic AI is transforming customer service by delivering enhanced personalization, efficiency, and problem-solving, moving beyond the limitations of traditional AI assistants.

Deepfake fraud is evolving, and traditional security measures are no longer enough. Explore why this threat is growing and how SESTEK’s cutting-edge technology and R&D efforts provide a stronger defense against AI-generated attacks.

Discover how SESTEK’s flexible AI integration and deployment options can enhance your contact center’s performance. Leverage our proprietary solutions and third-party AI capabilities to drive innovation, efficiency, and data security for your business.

Generative AI unlocks new opportunities for enterprises but comes with challenges. This guide covers key factors to consider when selecting the right solution, from security to real-world applications.

Gartner shares its annual predictions for the key technology trends shaping 2025 and the next five years. This article explores the meaning, significance, and impact of these ten key trends on businesses and users.

Voice recognition is transforming cybersecurity with secure, user-friendly solutions. To maximize its potential, we must address risks and combine it with other security measures, evolving with the digital landscape for a safer future.

Efficiency-driven tech in contact centers is delivering advantages to businesses. Global technology company SESTEK has introduced a new solution that automates workforce management (WFM) processes, enhancing operational efficiency in contact centers.

SESTEK has partnered with Five9 to deliver AI-driven solutions for contact centers, integrating SESTEK’s conversational technologies into the Five9 platform to enhance customer-agent interactions and operational efficiency.