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This allows customers to interact with systems using their voice and for systems to understand customer intent. The technology allows organizations to provide automated self-service solutions.
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Vocalized content allows systems to engage with customers more effectively. The technology helps companies drive automation and increase efficiency by reducing operational costs—all while improving the experience.
Try Our Human-like Voices Now >>Avatar the Virtual Agent, giving customers the freedom to interact with voice and text during the conversation. When you automate customer service tasks with AI, you can respond to customer inquiries around the clock. This improves customer experience and saves the most valuable asset in customer service: Agent time.
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Watch our Knovvu Analytics demo to see the interface & the capabilities of our new generation product.
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience
