With our 20+ years of experience, we are proud of our project delivery rate of 100%.
Our speech recognition accuracy rate is >97% in real world environment. Higher rate of accuracy means better insights from customer conversations.
On-premise, on public cloud or on private cloud, our solutions are ready to be deployed anywhere.
We are always in close contact with our customers to understand their pain points better and tailor our solutions to fit their needs perfectly.
With our +100 R&D staff, we develop all of our products and core technologies in-house.
Not only for the customers but also for the business units involved, we provide a scalable, omnichannel, end to end conversational platform.
When you automate customer service tasks with AI, you can respond to customer inquiries around the clock. This improves customer experience and saves the most valuable asset in customer service: Agent time.
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Knovvu Biometrics provide real-time authentication that is language, accent and content independent. Within matter of seconds, you can authorize customers using unique features of their voice that can not be replicated.
Learn moreAnalyze 100% of customer conversations. Understand and solve their problems in a heartbeat. Support your agents more efficiently. Improve your business better than your competitors.
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Embrace the transformative potential of automation to streamline your quality management process, assist supervisors, and support agents with tangible and objective feedback.
Learn moreEmpower your customer support teams with the right information at the right time, leading to confident agents and satisfied customers.
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Our market-leading speech recognition accuracy rate provides deeper analysis, more actionable insights and better results for your business.
Learn moreDeliver human-like and personalized experiences to your customers and improve their conversational journeys.
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Gartner shares its annual predictions for the key technology trends shaping 2025 and the next five years. This article explores the meaning, significance, and impact of these ten key trends on businesses and users.
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Efficiency-driven tech in contact centers is delivering advantages to businesses. Global technology company SESTEK has introduced a new solution that automates workforce management (WFM) processes, enhancing operational efficiency in contact centers.
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Discover why chatbot design is crucial for customer service and learn how to build smarter bots with just a few simple steps.
Read MoreLet’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience.
