Senior Sales Account Manager

Overview

We are looking for a “Senior Sales Account Manager” who will be responsible for overseeing account management and the business development process for our growing Turkey Sales Team. If you are passionate about the sales process and managing customers, we believe that this position is just for you!

 

Who we are:

We are global technology company, developing AI-powered conversational solutions that empower organizations to be data-driven, enhance efficiency, and offer superior customer experiences. We are an R&D center and our solutions are developed by a team of over 100 engineers specializing in text-to-speech, speech recognition, natural language processing, and voice biometrics technologies. As of 2022 we are a part of Unifonic, a leading Communications Platform as a Service (CPaaS) provider, we have grown into an international organization with over 500 dynamic team members. We have a customer base of 500 enterprises across 20 countries in the US, EU and MENA regions.

 

What we expect:

• Develop long-term relationships with customers in Turkey.
• Work to satisfy customers’ and partners' needs, respond to their queries in a timely manner, and strive to deliver a positive customer experience.
• Generate new business by leveraging existing and potential customer networks.
• Resolve conflicts and provide timely solutions to customers.
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives.
• Follow and achieve sales metrics (e.g., quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth.

 

Who we are looking for:

• Bachelor’s degree
• Proven work experience as a Sales account manager or Sales account executive
• 5+ years of experience in Call Center and Voice & AI technologies is a plus. 
• Excellent proficiency in both written and spoken English is required.
• Hands-on experience in sales and the ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Business acumen with a problem-solving attitude
• An ability to deliver projects and answer inquiries on time.
• Excellent communication and negotiation skills

 

What we can offer you:

• A chance to be part of a company specializing in artificial intelligence.
• Flat organizational structure and an energetic team
• Flexible working style and you can work in İstanbul office.
• Private health insurance, meal card, transportation allowance
• Monthly budget for external activities with your colleagues
• The incentive for graduate and postgraduate studies
• Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession.
• Birthday celebrations, parties, happy hours, “Welcome to Spring/Fall” events
• Breakfast and healthy snacks at the office all day long.

 

At Sestek, we believe in the power of diversity, and inclusive organizational culture. All candidates are considered equally regardless of their race, religion, color, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status, family status, disability, genetic characteristics.

If you would like to know more about our culture, please feel free to visit our LinkedIn Page.