SESTEK Q1 Update
As we wrap up Q1, we want to take a step back and give you a snapshot of what differentiates us from the rest of the market. We are a unique R&D center, proud of our teams and products. Here is a brief summary of why.
A Word from our Founder & CEO, Prof. Arslan
Click here to read this blog post from our CEO, underlying why we are built differently when it comes to on-prem and cloud deployments.
"We offer the same solution with the same code base for on-prem and cloud installations. We believe we are among the very few vendors in the world that can offer this flexibility.”
Why choose SESTEK for your contact center
We provide the most comprehensive speech analytics tool for contact centers. Powered by AI and backed by our market-leading speech recognition engine.
Here is a quick review of why we are so confident about our products when compared to Verint, NICE, Callminer and more.
Click here to see 1-on-1 battlecards, SESTEK vs. Competition.
Keeping Our Leadership Position in Speech Recognition
We always say that the only way to increase efficiency at contact centers is by analyzing every single word said by customers and agents. And taking action, accordingly, based on real, tangible data.
For this fundamental step, you will need the best Speech Recognition software on the market. Read our latest blog about the best Speech Recognition tool on the market today for contact centers.
Product Update: Knovvu Analytics
We have some product updates about our flagship product: Knovvu Analytics.
Click here to see our new features for sentiment analysis with emojis, conversation summaries with AI, and more.
Hepsiburada Increased QM Efficiency by 25% and won a Bronze Stevie
Hepsiburada Increased Quality Management (QM) efficiency at the call center by %25 by using AI-powered conversational technology by SESTEK, the Automated Quality Management solution. Plus we have won a Stevie together.
Read Hepsiburada success story here.
Learn more about our Knovvu AQM solution.
ChatGPT has revolutionized the way people interact with technology. It has brought about a new era of personalized and natural language communication.
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Speech Recognition (SR), also known as Automatic Speech Recognition (ASR), is a system for processing received sounds with hardware-based techniques and software and converting the sound to text.
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SESTEK, a global technology company specializing in conversational solutions, today announced that its Voice Biometrics solution is compliant with key Avaya Aura® solutions, authenticating callers within seconds using a state-of-the-art deep neural networ
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