This pandemic has completely changed our way of doing business and reminded us once again: Customers continue to demand the highest quality service no matter what.
Companies acting with this awareness continued to make a difference during this period. Despite shutdowns, limited working hours, and increasing customer demands, they were able to provide uninterrupted services to their customers through alternative channels.
Among the most important alternative channels, is Contact Centers and with our guest speaker Metin Tarakçı, CEO of Webhelp Turkey and Jordan, we are seeking answers to the following questions:
Presenters:
Metin Tarakçı – CEO, Webhelp Turkey & Jordan
Serdar Karadayı – General Manager, Sestek
We’ll explore the benefits and drawbacks of investing in LLM technology and provide strategies to maximize its potential while mitigating risks. Whether you're curious about LLMs or ready to invest, this webinar is for you.
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Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today
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Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations
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